The only four star hotel in town features 111 guest rooms with individually-controlled air condition, smoke detector and fire alarm system, local and international direct dial (IDD) telephone service, 32 inches flat TV with cable channels, tea and coffee making facilities, personal safety deposit box and high speed internet access. Swiss-Belhotel Ambon serves extensive food and beverage selections. Swiss-Cafe provides international and local entrees, while Lucipara Lounge Bar's light snacks, special drinks and regular live music entertainment is recommended to end a busy day. The rooftop can host any special occasion, a perfect venue overlooking the city's panorama. For your events' needs in Ambon, the hotel has five function rooms available. These rooms can accommodate from 25 to 500 persons. Fitness centre and spa are ready for guests' use.

Swiss-Belhotel Ambon is located in the centre of Ambon Municipality and accessible to any business, leisure and tourism destination in Jalan Benteng Kapaha Ambon. 45 minutes leisure journey from Pattimura Airport, the ride to hotel is a real sightseeing with the surrounding sea and green mountains.